Greetings from Vidhyutam EV. We are dedicated to safeguarding your privacy and personal information. When you use our EV charging services, your information is collected, used, disclosed, and protected in accordance with this Privacy Policy.

Data That We Gather

We could gather and use the following kinds of data:

Your name, email address, phone number, payment information, vehicle information, and any other information you enter when registering or using our service is considered personal information.

Charging Data: Details about your charging sessions, including cost, energy consumption, start and end times, and locations of charging stations.

Usage Data: Technical information on your use of our service, including operating system, device identifiers, IP addresses, and other specifics.

Location Data: Utilizing real-time location data, location-based services may be rendered and charging outlets in the vicinity can be found.
Tracking technologies and cookies: We track your activity on our service and store certain information via the use of cookies and related technologies.

How Your Information Is Used by Us

We employ the data we gather for a number of objectives, such as:

  • To deliver, uphold, and enhance our service
  • To handle your accounts and perform transactions
  • To expedite the process of charging and maximize the utilization of charging stations
  • to get in touch with you regarding specials, updates, and other pertinent information
  • To improve user experience, use and trends should be analyzed.
  • To identify, stop, and deal with technical problems or fraud
  • In order to fulfill legal requirements

Information Sharing

We might divulge your details to:

  • Service Providers: Independent contractors who help us run our business, handle payments, or handle customer service.
  • Business Partners: Reputable companies who provide services that work with our network of EV charging stations.
  • Legal Requirements: If mandated by legislation or in response to legitimate demands made by government agencies.
  • Aggregated Data: For research, analysis, and other uses, we might share aggregated data, which is information that does not directly identify you.

Security of Data

We put in place the proper organizational and technical safeguards to guard your personal information against unauthorized access, loss, alteration, deletion, and destruction due to accident or theft.

Your Legal Position

Regarding your personal data, you may be entitled to the following rights, depending on your region and the regulations that may be in effect:

  • Get to and update your data
  • Request that your information be removed.
  • Refuse to have your information processed Request data portability
  • Retract your agreement
  • Please get in touch with us at contact@vidhyutam.com to use these privileges

Information Preservation

We will only keep your personal information on file for as long as is required by law or for the purposes specified in this privacy statement.

Children’s Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.